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Here’s What to Do
Dale Carnegie’s book, How to Win Friends and Influence People teaches four major leadership lessons. Here’s an easy look at what to do – and what not to do – as you establish a solid leadership style in all areas of your life.
How to Handle People
Do
Be understanding and forgiving
Help your colleagues truly want to do what you’re asking
Don’t
Criticize, condemn or complain
Give insincere appreciation
How to Make People Like You
Do
Become genuinely interested in others
Remember a person’s name, and use it in conversation
Smile
Don’t
Talk only about yourself
Exclusively talk about your own interests
Make others feel unimportant
How to Win Over Others to Your Way of Thinking
Do
Begin conversations in a friendly way
See things from the other person’s point of view
Empathize with others’ ideas
Don’t
Provoke an argument
Tell someone they’re wrong
Do most of the talking
How to Be A Leader
Do
Acknowledge your own mistakes
Lead with praise and honest appreciation
Ask your team questions
Don’t
Directly address the mistakes of others
Set low standards
Give direct orders
Words of Wisdom from Dale Carnegie
“Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.”
“If you want to gather honey, don’t kick over the beehive.”
“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”
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